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Chatbot support: How Nexivis is transforming customer service with AI

In an increasingly digital world, customers expect fast, personalized and efficient responses to their inquiries. Companies that do not adapt their customer service accordingly not only lose competitiveness, but also customer satisfaction. With our powerful tech stack, consisting of a vector database, Retrieval Augmented Generation (RAG) or Context-Retrieval Augmented Generation (CRAG) and Large Language Models (LLM), Nexivis offers a state-of-the-art chatbot solution [...]

AI in customer service: efficiency, quality and personalization

In today's digital world, excellent customer service and an optimal customer experience are key success factors for companies. Medium-sized companies with a turnover of EUR 10 million or more are faced with the challenge of making their customer service more efficient, reducing costs and improving service quality at the same time. The use of AI technologies offers an innovative solution here. [...]

Why 1:1 hyper-personalization is the game changer for marketing departments

In the rapidly evolving digital landscape, marketing departments are constantly looking for innovative ways to engage and retain customers more effectively. 1:1 hyper-personalization, as offered by Nexivis.ai, represents a true paradigm shift. This article looks at why this technology is becoming essential for marketers and how it is transforming the industry. The power of real-time personalization [...]

The technological advantages of individual AI chatbots

An in-depth analysis of individual solutions vs. standard offerings The world of AI chatbots has evolved far beyond simple rule-based systems. Today, we are on the cusp of a new era where sophisticated machine learning-based systems are fundamentally changing the way businesses interact with their customers. This article dives deep into the [...]

Why Nexivis.ai is the right choice for personalized customer interaction - taking customer experience to a new level

In today's digital landscape, where customer expectations are constantly rising, Nexivis.ai stands out as a pioneer in personalized customer interaction. Here are the main reasons why SMEs should consider Nexivis.ai's solution: By combining these features, Nexivis.ai offers a solution that goes far beyond the capabilities of traditional personalization tools. Companies looking for a comprehensive, [...]

AI as the key to overcoming the shortage of skilled workers in times of demographic change

At a time when demographic change is presenting the world of work with immense challenges, artificial intelligence (AI) is emerging as a promising solution in the fight against the shortage of skilled workers. This article looks at how companies can use AI technologies not only to close existing gaps, but also to prepare for the future. Demographic change and its effects: [...]